On this page we have compiled a list of frequently asked questions (FAQs) for you to look through. In addition, please visit our handy Data Term Glossary for further answers. If you have a question that isn't listed on this page or in the glossary, we will be more than happy to give you an answer personally. Feel free to contact us at any time.
How can I submit a list for a job?
What is a Merge/Purge?
How long does a job take to complete?
What is NCOA and FASTforward?
Where is Catapult Data Services physically located?
What type of businesses do you deal with?
Who are some of Catapult Data Services' current customers?

How can I submit a list for a job?
Catapult Data Services can accept almost any type of media and file format. Check out our media and file format sheet.

What is a Merge/Purge?
Merge/Purge is simply the process of taking multiple lists, formatting them so they can be combined and then purging duplicates.

How long does a job take to complete?
For a merge/purge, Catapult Data Services asks for 5 working days. For other types of jobs, the turnaround is less. Even merge/purge jobs typically only take 3-5 days.

What is NCOA and FASTforward?
Both of these services are used to update old addresses to a new address as a result of someone moving. The main difference is that NCOA has over 4 years of historical move data whereas FASTforward has only 1 year of historical move data.

Where is Catapult Data Services physically located?
Catapult Data Services is located in Campbell, California near the corner of Winchester and Hamilton. For full contact information, click here.

What type of businesses do you deal with?
Catapult Data Services deals with both small non-profit organizations, such as Ballet San Jose, and large corporations, such as Cisco Systems. If you have data that needs processing, we can help you.

Who are some of Catapult Data Services' current customers?
Some of our current and past clients include Cisco Systems, IBM, Commerce One, Juniper Networks, Netscreen, Ballet San Jose, Alaska Wilderness League, Kaiser Permanente , American Redcross, and Verisign just to name a few. |